4 Prince Street, Durban, KZN, South Africa, 4001

Saint Giles Privacy Policy

At Saint Giles, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with South African laws, including the Protection of Personal Information Act, 2013 (POPIA).

1. Personal Information We Collect

We may collect the following types of personal information from you:

  • Identity Information: Name, ID number, date of birth, and gender.
  • Contact Information: Physical address, email address, telephone number.
  • Financial Information: Bank details for donations or transactions.
  • Communication Preferences: Any preferences you have shared with us regarding communication and marketing.
  • Other Information: Details you provide in forms, surveys, or when contacting us.

2. How We Collect Personal Information

We collect your personal information directly from you when you:

  • Visit our website or social media platforms.
  • Make a donation or other financial contribution.
  • Fill out forms related to bursary applications or service inquiries.
  • Subscribe to our newsletters or other marketing communications.
  • Attend our events or participate in any of our services.
  • Engage with us via email, telephone, or in person.

We may also collect personal information from third-party service providers or publicly available sources where necessary and permitted by law.


3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process donations and issue tax receipts.
  • To communicate with you about our services, updates, and events.
  • To manage and process bursary applications.
  • To respond to your inquiries and provide customer support.
  • To meet legal and regulatory requirements.
  • To improve our website and user experience.
  • To send marketing communications if you have opted in.

We will only process your personal information for the purposes outlined above, and where we have a lawful basis to do so.


4. Sharing of Personal Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services (e.g., payment processing, IT support, etc.).
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your personal information to relevant authorities.
  • With Your Consent: Where you have given explicit consent, we may share your personal information with third parties.

5. Security of Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our security measures include encryption, firewalls, access controls, and secure server environments. However, no data transmission over the internet is 100% secure, and we cannot guarantee the security of any information you transmit to us.


6. Your Rights

As a data subject under South African law, you have the following rights:

  • Right of Access: You can request access to the personal information we hold about you.
  • Right to Correction: You may request that we correct any inaccurate or outdated personal information.
  • Right to Deletion: You may request the deletion of your personal information where appropriate.
  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
  • Right to Withdraw Consent: If you have given consent for the processing of your personal information, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below.


7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, monitor website traffic, and improve site functionality. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.


8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your personal information is no longer required, it will be securely deleted or anonymized.


9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those third parties.


10. Changes to This Privacy Policy

Saint Giles reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.


11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Saint Giles 4 Prince Street, Durban, 4001
Telephone: +27 31 337 4404
Email: info@saintgiles.org.za


Effective Date: 21 October 2024

By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.